• MAP Keys Task Force

    To develop the MAP Keys, HFMA convened a task force of industry experts to examine various industry KPIs and other definition sources for completeness, validity, relevancy, and ability to support performance conclusions.

    Task force members also participated in a survey to help HFMA determine which KPIs provide the most value. The task force identified and prioritized a set of top KPIs that were then vetted with the HFMA National Board of Directors and members of HFMA’s National Advisory Councils. 

  • MAP Keys Task Force

    Steve Burr
    VP Revenue Cycle

    Carolinas HealthCare System

    Diane Watkins
    VP Revenue Cycle
    St. Luke's Health System (MO)

    Sarah Knodel
    VP Revenue Cycle
    Baylor Scott & White Health

    Christine Feucht
    Director, PFS
    Marshfield Clinic

    Tammie Galindez
    Regional VP P.M.
    Conifer Health Solutions

    Jane Gray
    VP Revenue Cycle
    Phoebe Putney Health System

    Gaurav Gupta

    Julie Kay
    VP, Cerner Revenue Cycle Services

    Tracey McKnight
    Sr, Director Revenue Cycle
    Spectrum Health

    Michael Mercurio
    VP Revenue Cycle
    Partners Healthcare

    Joey Moss
    Corporate Operations & Client Relations
    Parallon Business Solutions

    Christy Penanich
    VP Revenue Cycle
    Geisinger Health

    Craig Richmond
    Sr. VP Finance
    MetroHealth System

    Margaret Schuler
    VP Revenue Cycle

    Eric Schumann
    Senior Director, Corporate Analytics
    Privia Health

    Gerilynn Sevenikar
    VP, Hospital Revenue Cycle
    Sharp HealthCare

    Barbara Tapscott
    VP Revenue Cycle
    Geisinger Health

    Donna Walker
    Director Financial Operations
    Palmetto Health

    Melissa Zimmer
    System Director, Physician Billing
    Rush University Medical Center