Patient Friendly Billing e-Bulletin provides practical strategies for improving patient financial communications and creating a more patient-friendly revenue cycle. This e-bulletin helps identify business opportunities in the consumerism movement.

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NYU Langone Emergency Physicians Connect Patients to Financial Counselors

Collaboration between an emergency department physician and NYU Langone’s revenue cycle department allowed the hospital to overcome the challenges of communicating patient financial responsibility and access to payment plans to emergent patients.

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Strategies to Assist Uninsured Patients

Wooster Community Hospital reaches out to uninsured patients with package pricing and Medicaid application assistance. By efficiently using financing options, the hospital saved enough money to hire a full-time employee who could continue to focus on patient financial assistance. 

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